Feed health: is my MLS feed working?

What it checks

• Staleness: how long since the last successful sync, for any feed that is enabled and not paused. Every such feed is measured against the same fixed window today, warning after 4 hours with no successful sync and critical after 24, whatever that feed's own sync cadence is. A feed that has never synced is critical, unless it is paused or disabled, which skips the staleness check entirely, since it is not supposed to be syncing. A paused or disabled feed can still show a warning or critical status from one of the checks below.
• A failed run: if the most recent sync did not finish cleanly, ok or partial, the status goes critical. That covers a run that errored outright and one that was killed and swept up as abandoned; either way the error rides along, including whether the MLS rate-limited you.
• Re-key churn: a sudden spike in listings going withdrawn, which is what an MLS re-keying its records looks like from the outside.
• A drop in your own active listings against your recent normal, which is the shape of listings quietly vanishing.
• Data quality: listings that came through with no photos, and rows the importer had to skip.
• Office spread, on an office-scoped back-office (BBO) feed only: a warning when the feed's listings span more than 50 distinct offices, the signature of an unscoped BBO feed pulling the whole MLS instead of one brokerage. A market-wide IDX feed is designed to cover many offices and never triggers this.

If the page says no feed is connected, that is the honest answer: your brokerage has no MLS feed configured at all yet. A configured feed shows its own card here even before it is live, whether it is an IDX feed, an office-scoped BBO feed, or one that is currently disabled or paused.